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FAQs

Wondering where to go, what to do and what to bring? Below is a list of commonly asked questions you may find useful. Information relating to a specific event is listed in the Routes and Dates pages. If you still can’t find an answer to your question please ask us through the blog and we’ll do our utmost to help.


How much will it cost to test a bike?

Here’s the best news, it’s FREE! This is your opportunity to test our bikes for nothing.

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Who can I contact about the event in my area?

Check the Routes and Dates pages for upcoming road or mountain bike events in your area. There you will find the best person to contact for your event. Alternatively check out the Facebook Page  which will have all the up-to-date information.

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What do I need to do to test a bike?

Check the Routes and Dates pages for upcoming road or mountain bike events in your area.  Start and finish times will be listed closer to the event itself. You’ll need to fill out a standard waiver before taking the bike out and we’ll need a short amount of time to get you set up on the bike and ready to ride so arrive in good time. You will also need to bring a form of photo ID such as your Driving Licence or passport.

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Who can I contact about the event in my area?

Check the Routes and Dates pages for upcoming road or mountain bike events in your area.  There you will find the best person to contact for your event. Alternatively check out the Facebook Page which will have all the up-to-date information or email us at thedemotour@sheppardcycles.com

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I am under 15, can I still ride?

Yes you most certainly can. However, you will need to have one of your parents with you to sign the waiver on your behalf. We will only allow you to ride a bike if it fits. If the bike you wish to ride is too big then it can be dangerous. We’ll try and get you onboard as similar a model as we can if this is the case.

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Why should I test ride a bike?

Much like a picture painting a thousand words, testing a bike is the very best way to understand all the jargon surrounding a bike. Climbing on board and really getting a feel for a bike will help you understand if it’s the bike for you, if it feels ‘right’ and whether or not it’s the right bike for the riding you want to do - there’s always an alternative model available that may work better for your needs. Try that too!

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What do I need to bring?

You’ll need to bring with you some form of photo ID such as a Driving Licence or Passport, your cycling shoes, pedals and, absolutely essentially, your helmet. This way we can be sure to get you on the bike feeling familiar and safe.

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How long do I get to ride the bike for?

Length of time on the bike will vary but the expected norm will be between a half hour to an hour.  Check the Routes and Dates pages for upcoming road or mountain bike events in your area which will have the info about how the event will be run and how long you’re likely to be riding for. Alternatively check out the Facebook Page which will have all the up-to-date information.

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How many bikes can I ride?

One of the great things about the Demo Tour is that you get to test bikes back to back for a true feel of each bike’s merits and which one you prefer. You can ride as many bikes as you like on the day as long as you have made the time and have the energy!

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If I want to buy a new model of a bike I tested, what do I do?

So, you’ve tested a bike and realised it’s the one for you. That’s great! So where do you go now? Check the road and mountain bike Routes and Dates pages for the stores associated with the event in your area and get in contact with them. Otherwise take a look at the dealer pages for Avanti and Scott.

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Can I buy the bikes being tested?

The actual bikes being tested will be available to purchase at the end of the Demo Tour at reduced prices. You can secure the bike of your choice (if it hasn’t been secured already) any time but remember it won’t be available until the Demo Tour has concluded. The bike will also continue to be used as a demo bike, all the while being lovingly maintained by our mechanics.

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So, who are Avanti and Scott?

A New Zealand brand designing and developing bikes for over 25 years. Providing a complete range of products to suit the needs of any cyclist, from kids bikes to performance road and mountain models. Avanti Bikes

Scott is an international brand that has established itself as a market leader in both road and mountain bike environments. Known for building some of the lightest bicycles available, their high quality products have enabled their athletes to achieve impressive results on the world stage. From commuter bikes to kids bikes, Scott have it covered. Scott Bikes

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